Which term describes using an outside provider to perform work that could otherwise be done by an employee?

Which term describes using an outside provider to perform work that could otherwise be done by an employee?

• A. In-house
• B. Delegation
• C. Outsource
• D. Internalize

Answer: (C)

Outsourcing means using an outside provider to perform a function that could be done by employees. This arrangement lets a business tap specialized skills, scale more quickly, or reduce costs by not maintaining those staff in-house. In hospitality, you might contract laundry processing, IT support, or payroll services to a third party rather than handling them with on-site staff, which is why outsourcing fits this description precisely. Keeping work in-house means the tasks are done by your own employees. Delegation refers to assigning tasks to others within the organization, still internal. Internalize means bringing a function that was previously external back inside the company. None of these capture the external contracting aspect as clearly as outsourcing.

Outsourcing means using an outside provider to perform a function that could be done by employees. This arrangement lets a business tap specialized skills, scale more quickly, or reduce costs by not maintaining those staff in-house. In hospitality, you might contract laundry processing, IT support, or payroll services to a third party rather than handling them with on-site staff, which is why outsourcing fits this description precisely.

Keeping work in-house means the tasks are done by your own employees. Delegation refers to assigning tasks to others within the organization, still internal. Internalize means bringing a function that was previously external back inside the company. None of these capture the external contracting aspect as clearly as outsourcing.