Which policy guides how an establishment communicates with the media during emergencies?

Which policy guides how an establishment communicates with the media during emergencies?

• A. Maslow's Hierarchy of Needs
• B. Mediation
• C. Maintenance Factor (Two-Factor Theory)
• D. Media Policy

Answer: (D)

Media policy guides how an establishment communicates with the media during emergencies. It specifies who speaks for the organization, the approved messages, and the channels and timing for releasing information. This setup helps ensure consistent, accurate, and timely updates, reduces rumors, protects guests and staff, and aids coordination with authorities. The other terms relate to different areas: Maslow's Hierarchy of Needs is about human motivation; Mediation is a dispute-resolution process; the Maintenance Factor (Two-Factor Theory) concerns factors that affect employee motivation, not crisis communications.

Media policy guides how an establishment communicates with the media during emergencies. It specifies who speaks for the organization, the approved messages, and the channels and timing for releasing information. This setup helps ensure consistent, accurate, and timely updates, reduces rumors, protects guests and staff, and aids coordination with authorities. The other terms relate to different areas: Maslow's Hierarchy of Needs is about human motivation; Mediation is a dispute-resolution process; the Maintenance Factor (Two-Factor Theory) concerns factors that affect employee motivation, not crisis communications.